Privacy Policy

This Privacy Policy explains how Rusaka Technologies ("Rusaka", "we", "us", or "our"), as owner and operator of flookky, handles personal information when you use the flookky website, mobile application, accounts, games, chat, and related services (the "Service"). It applies to information we process through flookky and should be read with our Terms of Service.

Depending on the features you use, we may collect:

• Account and profile information: username, display name, email address or other login identifier, avatar, account settings, and age or eligibility confirmation.
• Game and social activity: games played, moves, scores, results, matchmaking data, invitations, friends, groups, tournaments, Credit balances and transactions, reports, and moderation actions.
• Communications and User Content: direct or group chat messages, profile content, support requests, feedback, and information you submit when reporting another user.
• Device and technical information: IP address, device and app identifiers, operating system, app version, language, time zone, browser type, crash data, diagnostics, security events, and approximate location inferred from IP address.
• Usage information: pages and features used, session dates and duration, interactions, referrals, and performance events.
• Purchase information: product, price, currency, transaction status, and store receipt or transaction identifier if paid features are introduced. Apple or Google processes full payment-card details; we do not need to receive them.

We collect information directly from you, automatically from your device, from other users who interact with you, and from service providers such as app stores, authentication, hosting, security, analytics, and customer-support providers.

We use information where necessary to provide the Service, pursue legitimate interests, comply with law, or with consent where required. Uses include:

• creating and securing accounts, profiles, friend connections, groups, and chats;
• operating matchmaking, games, results, leaderboards, tournaments, and play-money Credits;
• delivering messages, invitations, notifications, support, and requested features;
• detecting cheating, spam, abuse, fraud, security incidents, and Terms violations;
• moderating content and responding to reports or legal requests;
• debugging, measuring performance, understanding feature use, and improving the Service; and
• communicating important service, safety, policy, or account information.

We do not use flookky Credits for real-money gambling and do not treat Credits as financial value.

Your display name, avatar, game status, results, and other profile elements may be visible to other players according to the feature and your settings. Messages and invitations are visible to their recipients. Other players may capture or reshare information you disclose, so do not post sensitive personal information.

We may use automated tools and human review to detect abuse and enforce our rules. Reports may include relevant account, game, or message context so we can investigate. Private card information in supported games is processed to run the match and is not intentionally shown to opponents before the rules allow it.

We may share information:

• With other users, as needed for profiles, friends, chats, invitations, games, results, and community features.
• With processors and service providers, such as cloud hosting, databases, authentication, messaging, notifications, analytics, crash reporting, security, support, and app-store providers, under contractual restrictions.
• For legal and safety reasons, when reasonably necessary to comply with law, respond to lawful requests, enforce agreements, protect rights and safety, or investigate fraud or abuse.
• For a business transaction, in connection with a merger, financing, reorganization, sale, or transfer, subject to appropriate safeguards.
• With your direction or consent.

We do not sell personal information for money. If our practices change in a way that creates a legally defined "sale" or targeted-advertising right, we will provide the notices and choices required by applicable law.

We keep personal information only as long as reasonably needed for the purposes described above. Account and gameplay records generally remain while your account is active. Some information may be retained after deletion where needed for security, fraud prevention, dispute resolution, legal compliance, backup integrity, or enforcing our Terms. Retention periods vary by information type and legal requirements. We delete or de-identify information when it is no longer needed.

We use reasonable administrative, technical, and organizational measures intended to protect information. No internet service is completely secure, and we cannot guarantee absolute security.

Rusaka and its providers may process information in India and other countries where they operate. Those countries may have different data-protection laws. Where required, we use appropriate contractual or legal safeguards for cross-border transfers.

flookky is not directed to children under 13, and we do not knowingly collect personal information from them. Users must also meet the minimum digital-consent age that applies where they live or use the Service with authorization from a parent or legal guardian where permitted. If you believe a child has provided information without valid authorization, contact us so we can investigate and take appropriate action.

You may update certain profile information and notification choices in the Service or device settings. Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection; withdraw consent; or appeal a privacy decision.

To make a request, email us from the address connected to your account. We may verify your identity and may retain information where an exception applies. You may also complain to your local data-protection authority. Uninstalling the app stops future app collection from that device but does not itself delete your account.

We may update this Policy as the Service or law changes. We will update the date on this page and provide additional notice where required.

For privacy questions, requests, or concerns, contact Rusaka Technologies at admin@rusaka.com. Include "flookky Privacy" in the subject line and do not send passwords or sensitive authentication information.